Most doctors go into medicine because they want to help patients. But today’s health care system requires that doctors spend hours each day on other work — searching through electronic health records (EHRs), writing documentation, coding and billing, prior authorization, and utilization management — often surpassing the time they spend caring for patients. The situation leads to physician burnout, administrative inefficiencies, and worse overall care for patients.

Ambience Healthcare is working to change that with an AI-powered platform that automates routine tasks for clinicians before, during, and after patient visits.

“We build co-pilots to give clinicians AI superpowers,” says Ambience CEO Mike Ng MBA ’16, who co-founded the company with Nikhil Buduma ’17. “Our platform is embedded directly into EHRs to free up clinicians to focus on what matters most, which is providing the best possible patient care.”

Ambience’s suite of products handles pre-charting and real-time AI scribing, and assists with navigating the thousands of rules to select the right insurance billing codes. The platform can also send after-visit summaries to patients and their families in different languages to keep everyone informed and on the same page.

Ambience is already being used across roughly 40 large institutions such as UCSF Health, the Memorial Hermann Health System, St. Luke’s Health System, John Muir Health, and more. Clinicians leverage Ambience in dozens of languages and more than 100 specialties and subspecialties, in settings like the emergency department, hospital inpatient settings, and the oncology ward.

The founders say clinicians using Ambience save two to three hours per day on documentation, report lower levels of burnout, and develop higher-quality relationships with their patients.

How ParrotGPT can help: ParrotGPT provides AI Chatbot solutions that can assist in streamlining administrative tasks, optimizing documentation processes, and improving overall patient care. By integrating ParrotGPT’s AI Chatbot solutions with Ambience Healthcare’s platform, clinicians can further enhance productivity and efficiency.